Cybersmart – Avoiding online spam, scams and phishing

This is number 14 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by the Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

 

Avoiding online spam, scams and phishing

If it seems too good to be true, it probably is!

The online world provides you and your child with incredible access to communications and information. However, there are also a number of things that you must be aware of to avoid being taken advantage of.

  • Scams are ways of obtaining information or money through false means.
  • Spam is an unsolicited commercial electronic message.
  • Phishing is the use of email or SMS to encourage individuals to reveal financial details like credit card numbers, account names and passwords or other personal information. Phishing messages can look like genuine messages from a real bank, telecommunications provider, online retailer or credit card company.

Discuss these actions with your child to avoid this illegal activity.

  • Avoid giving out your email address or mobile phone number publicly. Check the terms and conditions of anything you sign up for. You may be consenting to receive commercial messages.
  • Do not accept friend requests or respond to text messages from people you don’t know.
  • Remember that banking institutions will never contact customers by email seeking specific account details. Call your bank directly if you have any concerns about a contact claiming to be your bank.
  • Ensure that you only disclose financial information on websites that you trust and that have secure payment facilities. Look for a URL that begins with ‘https://’ and padlock symbols once you get to the payment page to check it is likely to be secure.

If you or someone you know has been affected by spam, scams or phishing, visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.
 

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

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Cybersmart – Safe use of location-based services

This is number 15 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by Cybersmartthe Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

Safe use of location-based services

Portable communication and entertainment technology has evolved with many devices now connected to the internet and using new features to deliver customised content and functionality.

Some smartphones, cameras, tablets and other small devices have a built-in feature called a geolocator that can pin point your exact location. This data is often published online through social networking sites, or used by location-based services such as maps, public transport apps, retail services and so on. It can also be embedded in images you take with your smart phone camera.

You can support your child’s safe use of location-based services by:

  • Making sure that their location is only visible to friends they know in the real world. Check that the social networking site doesn’t also show their details to those nearby who they might not know.
  • Checking their privacy settings so that if they do share location information, it’s only going to the people they want to see it. If they are in doubt, they shouldn’t check in.
  • Customising their location-based services so that only particular applications can access location information.
  • Switching off location-based services when they are not using them. Most devices and applications allow you to switch location information on and off as needed.
  • Encouraging them to contact the police if they feel like they are in physical danger or are unsafe.

If you, your child or someone you know wants to talk about location-based services, visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

Glossary:

Location-based services

Location-based services help you to find a location or to let others know where you are located. This technology can be used to find people, locations like restaurants, or services like ATMs. Location-based services are also used by social networking services to help you provide located-based information to status updates or photos.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

 

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Cybersmart – Managing offensive or illegal content online

This is number 13 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by Cybersmartthe Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

 

Managing offensive or illegal content online

The internet contains a wealth of useful information which can be quickly located through a search engine to complete school tasks, entertain and organise day to day activities.

Offensive or illegal content online can be found by accident or may be sought out. Offensive or illegal content can include extremely violent material, sexually explicit videos and images, racist views and criminal or unsafe behaviour.

The following actions will help you and your child manage a situation where they encounter offensive or illegal content.

If your child or someone you know wants to talk about something that has upset them or made them feel uncomfortable, visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

Glossary:

Filter

Filters manage access to online content. A filter can restrict times when the internet can be accessed and also restrict what is viewed and downloaded based on certain key words or types of content. Some filters can also be instructed to specifically block information from being displayed. Types of filters range from those on home computers to filters used by a school on its server.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

 

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Cybersmart – Trolling online – what it is and how to support your child

This is number 12 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by the Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

Trolling online – what it is and how to support your child

Trolling is when a user intentionally causes distress, anger and argument in an online public forum for the purpose of disturbing other users.

Your children may experience trolling on social networking sites, online gaming, chat rooms or blogs.

Individuals who partake in trolling seek an emotional response from others, whether with malicious or humorous intent. Responding to trolling comments can result in the activity escalating.

Children can protect themselves by taking the following action:

  • Ignoring the trollresponding to nasty, immature and offensive comments only gives trolls the attention they want.
  • Blocking the trolltaking away their power. If they pop up under a different name block them again.
  • Reporting trollsreporting to site administrators. If they pop up under a different name, report them to site administrators again. If you feel your safety is being threatened, contact the police for further advice. You may consider not using the site until the issue is resolved or the troll has become bored.
  • Talking with friends and familyif a troll has upset your child, it helps to talk about it with friends and family. You or your child may visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.
  • Protecting friends from trollsif trolls are upsetting your child’s friend tell them to Ignore, Block, Report. Tell their family and other friends and encourage them to seek support.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

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Protecting your child against online identity theft

This is number 11 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by the Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

 Protecting your child against online identity theft

As your child grows up they develop responsibility to access services such as a library membership, bank accounts and a mobile phone. This includes managing the use of PINS and passwords to ensure that personal information is safe and only revealed to appropriate people and organisations.

Identity theft is when your child’s personal information is used without their knowledge or permission. Personal information can be accessed from their online accounts and with sufficient information, criminals can transfer money directly from bank accounts or impersonate your child online on social networking sites.

Your child can reduce the chance of identity theft by:

  • Using secure websites for shopping and online banking. Look for the padlock symbol, a URL that begins with ‘https’ and correct spelling and logos.
  • Monitoring their content. If their profile has been hacked, shut it down immediately. Some sites also allow you to set up notifications when your account is logged in from an unregistered device.
  • Changing their passwords regularly. Passwords should never be shared, should be changed frequently and be a mix of letters, numbers and symbols.
  • Not getting phished. Ensure your child doesn’t respond to calls or emails from ‘banks’ asking for pin numbers and passwords. If they are concerned it is not the real bank, hang up and call back their publicly listed number.  If an email from a bank/credit card asks you to click on a link chances are it’s a scam.
  • Reporting it. If your child thinks that they have had their personal details stolen or used without their knowledge, they should talk to their bank or other related institution.

If you, your child or someone you know wants to talk about identity theft, visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx


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Cybersmart – Making informed decisions about your child’s online shopping

This is number 10 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by the Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

Managing sexting.

Sexting is the sending of provocative or sexual photos, images, messages or videos using a mobile phone, via email or posting online. Young people often consider sexting as a way of connecting in a relationship.

Support your child’s safe online experience by considering the following.

  • Think about the legal ramifications.  If anyone in the photo is under 18 they may be committing a crime. Viewing it or sending it to others may also be a crime.
  • Report it. If the image/video is online, you may then contact the webmaster and ask them to remove it.
  • Seek help. Ask the school to help track who might have the image and where it might be posted. Ask them to provide support to your child and others involved as the negative impacts of sexting can affect grades and behaviour.
  • Be reasonable about consequences. Sexting is not uncommon behaviour and your child is not alone in being negatively impacted. Rather than adding to the distress, implement clear consequences for your child instead. For example, by limiting phone and internet use.
  • Friends are critical. Help them stay connected to friends online and offline for support. Other trusted adults can also check your child’s wellbeing and help them manage peer reactions.

If your child is distressed about something that’s happened to them online, seek professional help through the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

Glossary:

Webmaster

The Webmaster is a person who designs, develops or operates a website.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

 

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Cybersmart – Being a bystander against cyberbullying

This is number 9 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by Cybersmartthe Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

 

Managing sexting

Sexting is the sending of provocative or sexual photos, images, messages or videos using a mobile phone, via email or posting online. Young people often consider sexting as a way of connecting in a relationship.

Support your child’s safe online experience by considering the following.

  • Think about the legal ramifications.  If anyone in the photo is under 18 they may be committing a crime. Viewing it or sending it to others may also be a crime.
  • Report it. If the image/video is online, you may then contact the webmaster and ask them to remove it.
  • Seek help. Ask the school to help track who might have the image and where it might be posted. Ask them to provide support to your child and others involved as the negative impacts of sexting can affect grades and behaviour.
  • Be reasonable about consequences. Sexting is not uncommon behaviour and your child is not alone in being negatively impacted. Rather than adding to the distress, implement clear consequences for your child instead. For example, by limiting phone and internet use.
  • Friends are critical. Help them stay connected to friends online and offline for support. Other trusted adults can also check your child’s wellbeing and help them manage peer reactions.

If your child is distressed about something that’s happened to them online, seek professional help through the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

 

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

Glossary:

Webmaster

The Webmaster is a person who designs, develops or operates a website.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

 

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Cybersmart – Dealing with sexting

This is number 8 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by Cybersmartthe Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online. Find the series tagged under Cybersmart

8- Managing sexting

Sexting is the sending of provocative or sexual photos, images, messages or videos using a mobile phone, via email or posting online. Young people often consider sexting as a way of connecting in a relationship.

Support your child’s safe online experience by considering the following.

  • Think about the legal ramifications.  If anyone in the photo is under 18 they may be committing a crime. Viewing it or sending it to others may also be a crime.
  • Report it. If the image/video is online, you may then contact the webmaster and ask them to remove it.
  • Seek help. Ask the school to help track who might have the image and where it might be posted. Ask them to provide support to your child and others involved as the negative impacts of sexting can affect grades and behaviour.
  • Be reasonable about consequences. Sexting is not uncommon behaviour and your child is not alone in being negatively impacted. Rather than adding to the distress, implement clear consequences for your child instead. For example, by limiting phone and internet use.
  • Friends are critical. Help them stay connected to friends online and offline for support. Other trusted adults can also check your child’s wellbeing and help them manage peer reactions.

If your child is distressed about something that’s happened to them online, seek professional help through the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

 

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

 

Glossary:

Webmaster

The Webmaster is a person who designs, develops or operates a website.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

Tagged with:
Posted in Cybersafety, Cybersmart, Newsletter snapshot

Cybersmart – managing sexting

This is number 8 in a series of great articles designed to put in school newsletters to keep parents informed around the latest cybersafety issues. They have been developed by Cybersmartthe Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online

8-Managing sexting.

Sexting is the sending of provocative or sexual photos, images, messages or videos using a mobile phone, via email or posting online. Young people often consider sexting as a way of connecting in a relationship.

Support your child’s safe online experience by considering the following.

  • Think about the legal ramifications.  If anyone in the photo is under 18 they may be committing a crime. Viewing it or sending it to others may also be a crime.
  • Report it. If the image/video is online, you may then contact the webmaster and ask them to remove it.
  • Seek help. Ask the school to help track who might have the image and where it might be posted. Ask them to provide support to your child and others involved as the negative impacts of sexting can affect grades and behaviour.
  • Be reasonable about consequences. Sexting is not uncommon behaviour and your child is not alone in being negatively impacted. Rather than adding to the distress, implement clear consequences for your child instead. For example, by limiting phone and internet use.
  • Friends are critical. Help them stay connected to friends online and offline for support. Other trusted adults can also check your child’s wellbeing and help them manage peer reactions.

If your child is distressed about something that’s happened to them online, seek professional help through the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

Glossary:

Webmaster

The Webmaster is a person who designs, develops or operates a website.

A full cybersafety glossary may be found at www.cybersmart.gov.au/glossary.aspx

 

 

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Posted in Cybersafety, Cybersmart, Newsletter snapshot

Cybersmart – online games and in-app purchases

This is number 7 in a series of great articles designed to put in school newsletters, to keep parents informed around the latest Cybersmartcybersafety issues. They have been developed by the Cybersmart team at ACMA and are available via http://www.cybersmart.gov.au/Outreach/Connected.aspx

Schools are encouraged to copy and paste these in your school newsletter or share them online

 

 

7- Supporting your child’s safe use of online games and in-app purchases.

If your child plays online games and uses apps it is important to understand how the costs can add up. Apps and online games provide great social interaction and entertainment but additional costs can be incurred even after you have already paid for the game.

For example, while playing the online game or using the app, your child may be given the option to pay again for extra content such as bonus game levels or points.

To help control the costs of online games and apps:

  • Turn off ‘in-app’ purchases in the settings of your phone and other devices so your child has to ask to buy additional levels/characters/lands.
  • Keep passwords to yourself so others can’t purchase apps and add-ons without you knowing.
  • Talk to your child about costs. Explain that games, apps and the extra features in them all cost real money. Watch your child play a game or app and explain which parts cost extra.
  • Set a reasonable weekly or monthly spend for apps or games and help your child track their spending so they can make good choices. For older kids talk about data costs as well.
  • Check what your child is doing. Are the games and apps appropriate? Online games have ratings―some apps or games have inappropriate ads with links to adult websites, contain offensive material or replicate gambling games.

If your child has accessed content that has disturbed them or concerns you seek professional support. You or your child can also visit the Cybersmart Online Helpline (www.cybersmart.gov.au/report.aspx) or call Kids Helpline on 1800 55 1800.

DEECD resources can be found http://www.education.vic.gov.au/about/programs/bullystoppers/Pages/parents.aspx

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